Terms and Conditions

Draft skeleton — this is not legal advice and is not ready to publish as-is. Have it reviewed by someone qualified, and fill in your registered entity name, address and GSTIN before you accept live payments.

1. Who we are

This website is operated by [registered entity name], [registered address], GSTIN [number]. “We”, “us” and “our” refer to that entity.

2. Orders

Placing an order is an offer to buy. A contract forms only when we confirm dispatch. We may decline or cancel an order — for example where an item is out of stock, a price is listed in error, or payment cannot be verified — and will refund any amount already collected.

3. Pricing and payment

All prices are in Indian Rupees and include applicable taxes unless stated otherwise. Payments are processed by Razorpay; we do not store your card details.

4. Shipping

Governed by our Shipping Policy, which forms part of these terms.

5. Returns and refunds

Governed by our Refund and Returns Policy, which forms part of these terms.

6. Safe use

Candles are an open flame. You agree to follow the guidance on our Candle Care page. We accept no liability for damage or injury arising from use that departs from those instructions or from the safety warning on the product label.

7. Intellectual property

All content on this site — text, photography, artwork and marks — belongs to us and may not be reproduced without written permission.

8. Governing law

These terms are governed by the laws of India, and the courts at [your city] have exclusive jurisdiction.

9. Contact

Questions about these terms: [your email address].